HABBIT POLICY

Shipping & Delivery

From our home to yours.

01

Where we deliver

We currently deliver to eligible serviceable addresses across India. Delivery availability may depend on the pincode entered at checkout.

Order processing

Orders are generally processed and dispatched within [X] business days, subject to product availability, order verification and operational requirements. During launches, promotions and festive periods, dispatch may take longer.

Delivery timelines

Estimated delivery timelines are shown at checkout or in your order confirmation. Typical delivery is [X–Y] business days after dispatch, depending on location and courier serviceability. Timelines are indicative and may be affected by weather, holidays, courier delays, strikes, remote locations or events beyond our reasonable control.

03

When your order arrives

Please check the package and product when you receive it.

01

Inspect on arrival

Check the package and product as soon as it is delivered to you.

02

Note the issue

Look out for visible damage, tampering, a missing item or the wrong product.

03

Contact us

Reach out to [SUPPORT EMAIL] within [X] days with photographs of the package and product.

04

Delivery address

Please make sure your address, pincode and contact details are correct before ordering. Changes after dispatch may not be possible. If delivery fails because of an incorrect or incomplete address, repeated attempts or refusal to accept delivery, additional charges or other consequences may apply.

05

Delivery delays

We work with third-party logistics partners and do our best to meet estimated dates. A delay by itself does not qualify for a refund, cancellation or compensation unless required by applicable law or confirmed by HABBIT.

06

Order cancellation

Cancellation requests may be considered only before an order enters processing or dispatch. Once dispatched, cancellation may no longer be possible. Contact [SUPPORT EMAIL] as soon as possible.

Need help?

If you have a question about shipping or delivery, our team is here to help. Get in touch and we'll guide you through the process.